Contacting the Department

Emergency Assistance

If you are experiencing an emergency or need immediate police, fire, or medical assistance, call 911 immediately.

Emergency: 911

To report a non-emergency crime or request police assistance during normal business hours, contact the Connally ISD Police Department.

Business Hours: Monday through Friday, 8:00 a.m. – 5:00 p.m.
Non-Emergency Phone: (254) 296-6480

For non-emergency police assistance after normal business hours, please contact the Lacy-Lakeview Police Department.

After-Hours Non-Emergency: (254) 799-2479

If your situation becomes an emergency at any time, call 911 immediately.

The Connally ISD Police Department is committed to providing professional, courteous, and impartial service to our students, staff, parents, and community. We welcome feedback regarding the performance of our employees.

Submit a Compliment

If you have received exceptional service from a member of the Connally ISD Police Department, we encourage you to let us know. Your recognition helps acknowledge outstanding service and professionalism.

File a Complaint

If you believe a member of the Connally ISD Police Department has acted improperly or failed to meet the standards of the department, you may file a complaint. Every complaint is taken seriously and will be reviewed in a fair, thorough, and impartial manner.

Compliments and complaints may be submitted by any of the following methods:

By Mail
Connally ISD Police Department
Attn: Chief of Police
715 N. Rita Street
Waco, TX 76705

Online
Complete the online Commendation/Complaint Form available on this website.

By Phone
Call (254) 296-6480 during normal business hours, Monday through Friday, 8:00 a.m. – 5:00 p.m.

Anonymous complaints may be accepted; however, providing your contact information may help investigators conduct a more thorough review. The department will investigate all complaints in accordance with applicable laws, district policy, and department procedures.